Leadership, unlike management, is a difficult concept to explain precisely. One method of discerning the effectiveness of leadership is to consider its relationship to performance; presumably, good performance is initiated and maintained by good leadership. Among other things, leadership is the ability to get people to do that which they would not normally do under their own initiative, even or especially when these things seem contrary to their self-interest. It is a leader’s job to create order from chaos, and to make a group of people work in a more coherent, organized manner than would a mere group of aimless individuals.
Furthermore, leadership involves exercising authority in order to direct and coordinate a group’s work. There are several different kinds of leadership power; however, expert power, which comes from a leader’s knowledge of the given subject, and referent power, which comes from the followers’ liking of the leader, are more effective than legitimate power, which is power granted by a title or higher authority, or coercive power, which is the power of reward or punishment over the followers.
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